Story behind Startup Helpdesk
Roald Hopman is a freedom lover who is into self development.
He has helped multiple organizations with OTRS consultancy. He has done everything from the installation on the server to training employees to developing new functionality. In 2014 Roald started his company Katanoon. Startup Helpdesk is a service by Katanoon.
Roald has a background in artificial intelligence, open source consultancy and self development. He has a passion for whole foods. His biggest goal in life is to help the people around him, himself and the world towards more freedom and growth which he has expressed in multiple ways such as: open source consultancy, self development mastermind groups and meditation. He is a former Ubuntu member. During his study Artificial Intelligence he started working with Unix and GNU/Linux. From 2004 he has been using Ubuntu. He earned the title Ubuntu Member from his contributions to the Ubuntu community. From 2008 until 2014 he has worked as Open Source Consultant. He has worked with open source tooling including Ubuntu, Talend, OTRS and The Grinder.